Shipping Policy

Upon receiving your order and payment, please allow 7-15 business days for order processing. Once processed, you'll receive an email confirmation of shipment. Shipping duration is 3-5 business days. After shipping, responsibility transfers, and please understand that unforeseen circumstances with shipping companies may cause slight delays. Your patience is appreciated.

Kindly verify the accuracy of the address, as we cannot assume responsibility for packages sent to an incorrect address provided by the buyer.

In case of a missed delivery and unclear instructions on retrieving your package, please contact your local post office for available options. If the package is returned to us, a fee of $15 for priority reshipment or $10 for standard reshipment applies. Please note that we do not offer complete refunds or cancellations, as creating a new shipping label and using different packaging incurs costs due to the inconvenience.

We do not assume responsibility for lost, stolen, or damaged items during shipping. Once you've received your email confirmation or SMS message, the package is no longer in our possession. Please contact USPS regarding any lost or damaged packages.

We are not responsible for delays caused by weather-related conditions, customs delay or other unforeseen circumstances beyond our control. If such delays are reported on the postal service's website, we cannot offer refunds for orders affected by these conditions, even if they occur outside our stated shipping timeframe. The only refund available is for the shipping fee if expedited shipping was selected.